Crowds, delays at Jurong East MRT station soon after unanticipated platform closure, commuters say

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SINGAPORE: Night rush-hour commuters at Jurong East MRT station faced substantial crowds and delays soon after platforms at the station were closed unexpectedly on Thursday (Dec seven).

Numerous commuters advised Channel NewsAsia that platforms D and E ended up shut, and that they ended up remaining redirected to other platforms.

Channel NewsAsia reader Zarina Zainol, who was travelling to Choa Chu Kang on the North-South Line, mentioned the platform was cordoned off and commuters ended up directed to System A as an alternative.

Cordoned-off platform at Jurong East MRT station. (Image: Zarina Zainol)

Ms Zarina, 28, included that all the escalators ended up transferring in a one direction.

“All the escalators ended up likely downwards,” she mentioned, incorporating that she was expecting and had to climb the stairs as other commuters ended up “pushing (her) off the carry”.

Ms Zarina advised Channel NewsAsia that no bulletins ended up designed, but there ended up a number of personnel members directing the group.

She included that the substantial group designed it complicated for commuters to see personnel members.

A movie posted on Twitter showed commuters taking the stairs to platforms A and B. 

Another Twitter person advised Channel NewsAsia that the station was “crowded as hell” and that the educate doorways shut with no any warning. “(The doorways) just shut and (the educate) still left. Some men and women ended up virtually trapped in between the MRT door and the security door. Most mates and people bought divided, from what I saw.”

Other commuters mentioned that they had not been informed of the platform closure and appealed to educate operator SMRT for data.

As of 7pm, there ended up no updates on SMRT’s Twitter or Facebook account.

Channel NewsAsia has contacted SMRT for comment.

Cordoned-off platform at Jurong East MRT station on Dec seven, 2017. (Image: Facebook/Zy Ng)

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